Privacy Statement

Redworks B.V.
Version: 1 September 2018

Redworks B.V. respects your personal data and ensures that the personal information that is provided to us, or acquired by us in some other way, is treated confidentially. Personal data includes all information about a person, including data that indirectly reveals something about them.

The following explanation complies with the obligation laid down in the General Data Protection Regulation (GDPR) to inform the data subjects whose personal data Redworks B.V. processes.

Purpose of Data Processing

Redworks B.V. processes personal data in order to:

  • Provide and improve services
  • Communicate personally with you as a data subject

For service evaluation, Redworks B.V. may engage a third party. Participation is voluntary, and you may provide personal data for this purpose. You may also sign up to receive newsletters or other communications from Redworks B.V.

Redworks B.V. processes personal data for the following purposes:

  • Providing services, including telecom services (e.g., contract performance)
  • Collecting invoice payments
  • Advising, mediating, and referring
  • Complying with judicial and legal obligations
  • Marketing and communication activities
  • Recruitment and selection (job applications)
  • Customer acceptance

Categories of Personal Data

Redworks B.V. processes the following types or categories of personal data:

  • First name, surname, address details
  • Phone numbers, email addresses
  • Chamber of Commerce (KVK) numbers, IBAN numbers
  • Copy of ID, copy of Chamber of Commerce extract
  • Company details, management details, group structure
  • Credit scores

This personal data is processed because:

  • You provided it voluntarily
  • It was obtained during service provision
  • Third parties, including counterparties, disclosed it to us
  • It is publicly available

Legal Basis for Processing

Redworks B.V. processes personal data based on the following legal grounds under Article 6 of the GDPR:

  • Legal obligation
  • Performance of a contract
  • Consent from the data subject(s)
  • Legitimate interest

Sharing of Personal Data with Third Parties

Redworks B.V. shares your personal data only when necessary for service provision and within the stated purposes. This includes:

  • Maintenance and support contracts with suppliers
  • Legal obligations to regulators or other public authorities

A data processing agreement is concluded with third parties processing data on behalf of Redworks B.V., ensuring GDPR compliance. Third parties acting as independent data controllers are responsible for their own compliance with GDPR.

Security and Retention of Personal Data

Redworks B.V. is committed to the security and protection of your personal data. Considering the state of technology, appropriate technical and organizational measures are in place to ensure a level of security appropriate to the risk.

If Redworks B.V. engages third parties (e.g., IT service providers), appropriate security measures are documented in a data processing agreement.

Redworks B.V. retains personal data only for as long as necessary to fulfill the purposes outlined above or as required by law.

Your Rights Under GDPR

As a data subject, you have the right to:

  • Access, correct, restrict, or delete your personal data
  • Object to data processing
  • Request data portability
  • Withdraw previously given consent

How to Make a Request

Requests must be sent to:
Redworks B.V., Antwoordnummer 1115, NL-6200 VB Maastricht, The Netherlands

To verify your identity, you must include a copy of a valid passport, driving license, or ID, with the photo and BSN number redacted. Redworks B.V. will only process requests related to your own personal data.

A response will be provided within four weeks of receipt of your request.

Redworks B.V. may partially or fully deny requests if legal retention periods apply.

Social Media and Cookies

Redworks B.V.’s website includes buttons and links to share content on social media and third-party websites (e.g., Twitter, LinkedIn, Facebook).

Redworks B.V. does not monitor and is not responsible for how these third parties process your data. Using social media platforms is at your own risk, and we recommend reviewing their privacy policies.

Redworks B.V. tracks website usage data for statistical purposes. This data is anonymous and not sold to third parties.

Use of Cookies

To improve website usability, Redworks B.V. uses cookies. Cookies are small text files stored on your computer, tablet, or smartphone during your website visit.

You can reject cookies at any time, but this may limit website functionality.

Redworks B.V. uses Google Analytics cookies to:

  • Track user behavior and general trends
  • Generate reports to improve website performance

Google may share data with third parties if legally required or if third parties process data on its behalf. By using Redworks B.V.’s website, you consent to Google’s processing of data as outlined above.

More information on blocking or deleting cookies is available on the Dutch Authority for Consumers and Markets (ACM) website:
ACM Cookie Guide

Public Blogs and Forums

Redworks B.V. provides public blogs and forums on its website. Any information posted may be read, collected, or used by third parties.

Deleting Personal Data from Blogs/Forums

Requests for removal can be sent to Redworks B.V., but in some cases, removal may not be possible. If so, you will be informed why.

For third-party social media applications, the respective platform administrator is responsible for handling deletion requests.

Changes to this Privacy Statement

Redworks B.V. reserves the right to change this privacy statement at any time without prior notice. Updates will be published on the company website. Please check regularly for updates.

Questions or Concerns?

If you have any questions regarding the processing of your personal data or this privacy statement, please contact Redworks B.V.’s legal department.

This Privacy Statement was adopted on 1 September 2018.